Your privacy is important to us. This Privacy Policy explains our online and offline information practices and the choices you can make about the way your information is collected, used, and protected by Griffin Law, PLC.
Information We Collect
We do not collect personally identifiable information about you, such as your name, address, telephone number, fax number, or email address, unless you voluntarily provide it to us, including by submitting a “Contact Us” form, completing an intake form, engaging with our communications, or contacting us by email or telephone.
We automatically collect certain non-personally identifiable information when you visit our website. This information is used in an aggregated manner and does not identify you personally.
- Browser type
- Operating system
- IP address
- Referring URLs
- Internet service provider domain
Use of Artificial Intelligence and AI Agents
We may use artificial intelligence (“AI”) tools and AI-enabled agents to assist with the following functions:
- Website chat, online intake, phone intake, or form interactions
- Initial response handling or routing of inquiries
- Transcription, summarization, or categorization of communications
- Quality assurance, analytics, and operational efficiency
AI tools may process information you voluntarily provide to us. These systems are used to support and augment human review, not to replace professional judgment or legal advice. We do not use AI to make final legal determinations, provide legal advice, or establish an attorney-client relationship.
Information processed by AI tools is handled in accordance with this Privacy Policy and applicable laws, and access is limited to authorized personnel and service providers.
How We Use Information About You
- Analyze website usage and improve site design, performance, and content using non-personally identifiable information
- Respond to inquiries and evaluate potential matters
- Communicate with you at your request
- Process job or employment applications
Personally identifiable information you provide is used solely for the purpose for which it was submitted. We do not sell, rent, or trade your personally identifiable information.
We will not contact you for unrelated matters unless you expressly request such contact.
If you submit résumé or employment information, it will be used only for internal evaluation purposes.
We may disclose information if required by law, legal process, court order, subpoena, or when we believe in good faith that disclosure is necessary to comply with legal obligations or protect our rights.
Call Recording and Communications Monitoring
Telephone calls, online chats, or other communications with Griffin Law, PLC may be recorded or monitored for the following purposes:
- Quality assurance
- Training
- Compliance
- Documentation
- Accuracy
In two-party (or all-party) consent jurisdictions, we will request and obtain consent prior to recording, in accordance with applicable state and federal laws. If consent is not provided, the call will not be recorded or alternative communication methods may be offered.
By continuing a call after receiving a recording disclosure, or by affirmatively consenting when prompted, you acknowledge and agree to such recording where legally permitted.
Collection of Information by Third-Party Sites and Service Providers
Our website may contain links to third-party websites with different privacy practices. We are not responsible for the privacy policies or content of those sites and encourage visitors to review their policies independently.
We may use third-party vendors and service providers to support our operations, including:
- Hosting providers
- Analytics tools
- AI service providers
- Communications platforms
These providers are authorized to use information only as necessary to perform services on our behalf and are subject to confidentiality and security obligations.
Cookies and Tracking Technologies
A cookie is a small text file placed on your device to help websites function properly and improve user experience. We may use cookies and similar technologies to:
- Enable website functionality and personalization
- Remember user preferences
- Compile aggregated, anonymous statistics about website usage
Cookies may be session cookies (which expire when you close your browser) or persistent cookies (which remain for a defined period).
You may disable cookies through your browser settings, but doing so may limit certain website features.
Data Security
We employ commercially reasonable administrative, technical, and physical safeguards to protect information collected online and offline. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security of your information.
Your Choices and Rights
You may request to:
- Access, update, or correct your personal information
- Withdraw consent where applicable
- Request deletion of personal data, subject to legal and regulatory requirements
Requests may be submitted using the contact information below.
How to Contact Us
If you have any questions or concerns regarding this Privacy Policy or our information practices, please contact:
Griffin Law, PLC
Email: contact@griffinlawplc.com
Revisions to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time. Changes will be effective upon posting. We encourage you to review this policy periodically.